Term of sales
1 – Purpose
Welcome to www.lesbellesvagabondes.com.
The purpose of these general terms and conditions of sale is to inform the consumer and to define the rights and obligations of the parties, namely the Buyer and SAS Studio Romancie, within the framework of the sale of products on the www.lesbellesvagabondes.com website.
Consequently, the fact for any person to order a product offered for sale on the www.lesbellesvagabondes.com website implies full and complete acceptance of these general terms and conditions of sale of which the Buyer acknowledges having read prior to his/her order.
The Buyer also declares that the purchase of products on www.lesbellesvagabondes.com is limited to strictly personal use, and that he has full legal capacity, allowing him to commit himself under these general terms and conditions of sale.
SAS Studio Romancie reserves the right to modify these general terms and conditions of sale at any time.
2 – Identity
SAS Studio Romancie markets the products of the brand Les Belles Vagabondes.
Company with a capital of 10 000 € – SIRET 838 868 602 00015 – VAT FR85838868602
Head office: 16 rue Verte, 60120 Tartigny, France
3 – Access to the site
The Buyer is personally responsible for the installation of the computer and telecommunications means enabling access to the www.lesbellesvagabondes.com website, and shall bear the telecommunications costs for accessing the Internet and using the site.
4 – Orders
The selling prices of the products on line on the www.lesbellesvagabondes.com website, indicated in Euro, are those in force at the time of the registration of the order form by the Buyer.
They do not include shipping costs, which are invoiced in addition. The shipping costs will be indicated before the registration of the order by the Buyer. Prices include the value added tax (VAT) applicable on the day of the order and any change in the applicable VAT rate will automatically be reflected in the price of the products sold on www.lesbellesvagabondes.com.
The selling prices of the products can be modified by www.lesbellesvagabondes.com at any time.
4.2 Characteristics of the products – Availability
In accordance with article L 111-1 of the French Consumer Code, prior to placing an order, the Purchaser may, on the www.lesbellesvagabondes.com website, read the essential characteristics of the product(s) he wishes to order.
The Purchaser selects one or more products from the various categories offered on the www.lesbellesvagabondes.com website.
The offers presented on the www.lesbellesvagabondes.com website are valid within the limits of available stocks. www.lesbellesvagabondes.com reserves the right to modify the range of products according to, in particular, the constraints linked to its suppliers.
The photographs and descriptions of the products offered for sale are only indicative and are likely to present slight variations with the actual product, depending on the light, the display resolution and the different possible settings of the Buyer’s screen, for which SAS Studio Romancie cannot be held responsible.
All orders imply adherence without restriction or reservation to these general terms and conditions of sale.
From the moment the Buyer has registered his/her order by clicking on the “Validate your order” icon, he/she is considered to have accepted with full knowledge of the facts and without reserve the present general terms and conditions of sale, the prices, volumes and quantities of the products offered for sale and ordered.
The Purchaser may order by Internet on the www.lesbellesvagabondes.com website.
The Buyer’s order will be confirmed by Les Belles Vagabondes, by e-mail.
The sale will be considered final only after the confirmation of the order by Les Belles Vagabondes has been sent to the Buyer and the full payment of the price has been received by Les Belles Vagabondes .
5 – Payment
Payment of the total price must be made by the Buyer when placing the order. At no time may the sums paid be considered as a deposit or advance payment.
The payment of the totality of the amount of the order will be made by SAS Studio Romancie, which markets the products of the brand Les Belles Vagabondes, at the time of the validation of the order.
All orders are payable in Euros and by credit card.
To pay for his order, the Buyer has the possibility to use different types of credit cards (credit card, Mastercard, Visa…), except American Express cards. The Buyer guarantees SAS Studio Romancie that he/she has the necessary authorisations to use the method of payment he/she has chosen when registering the order form. SAS Studio Romancie reserves the right to suspend or cancel any order and/or delivery, whatever their nature and level of execution, in the event of non-payment of any sum due by the Buyer, or in the event of a payment incident.
Penalties in an amount equal to the legal interest rate plus five points are automatically applicable to unpaid amounts upon notification of the rejection of bank payment. The delivery of any new order may be suspended in the event of late payment of a previous order, notwithstanding the provisions hereof.
SAS Studio Romancie reserves the right to request a photocopy of the Buyer’s identity card for any payment in the context of the fight against Internet fraud, and the information relating to the order may be transmitted to any third party for verification.
6 – Choice of products
The Buyer, having taken note of the products marketed by Les Belles Vagabondes and their characteristics, is solely responsible for the choice of the product(s) ordered.
7 – Delivery and reception
7.1 General rules
The products will be delivered to the address indicated by the Buyer on the order form.
The Purchaser may have the invoice sent to the billing address and not to the delivery address by validating the option provided for this purpose on the order form.
In the event of partial availability of items, www.lesbellesvagabondes.com may split the orders. Thus the available items can be sent first, the balance of the order will be sent when all the other items are available.
SAS Studio Romancie offers its customers the option of delivery by carrier or La Poste.
7.2 Scope of delivery
The buyer (or his recipient) is delivered to his home by a deliveryman. In case of absence, the recipient of the order receives a delivery notice from the delivery man, which enables him to contact the carrier to schedule a new delivery.
The Buyer is required to check, in the presence of the delivery person, the condition of the packaging of the goods and its contents on delivery.
In the event that the Buyer has any doubt of any kind whatsoever about the condition or contents of his package, he is bound :
– to make a written reservation on the carrier’s slip if he chooses to accept the package.
– to immediately report these incidents to SAS Studio Romancie.
Failure to comply with the procedures set out above will result in no claim being accepted from the Buyer.
7.3 – Delivery times
The average time from the www.lesbellesvagabondes.com depot is 1 to 7 days. This period is given for information only.
Any possible overrun will not give rise to damages, nor to a deduction or cancellation of the order by the Buyer.
In any event, and in accordance with the provisions of article L 121.20.3 of the French Consumer Code, the products ordered will be delivered within a maximum period of thirty days from the day following that on which the Buyer registered his order, subject to full payment of the price.
In the event of non-delivery at the end of this period, the Buyer will have the possibility to cancel his order. The sums paid by the Buyer will then be returned to him/her without delay, to the exclusion of any other compensation.
7.4 Customs duties
Any order placed on the site and delivered outside of France may be subject to possible taxes and customs duties which are imposed when the parcel reaches its destination. These customs duties and possible taxes related to the delivery of an item are the responsibility of the customer. SAS Studio Romancie is not obliged to check and inform its customers of the applicable customs duties and taxes. To find out about them, it is up to the customer to contact the competent authorities in his country.
8 – Availability of products
In the event of unavailability of an ordered product, SAS Studio Romancie will inform the Buyer as soon as possible.
In accordance with the provisions of article L121.20.3 of the French Consumer Code, SAS Studio Romancie may in this case supply a product of equivalent quality and price. The shipping costs will then be borne by SAS Studio Romancie.
Failing this, the Buyer will be reimbursed without delay and at the latest within thirty days of payment of the sums he has paid.
9 – Right of withdrawal
In accordance with article L121-20 of the French Consumer Code, the Buyer has a period of seven clear days from the date of receipt to return the products ordered at his own expense for reimbursement.
Items must be returned by registered post or by any other means giving a definite date for the return.
The products must be returned to :
LRC Services – Les Belles Vagabondes- ZI du puit Camille, 27 rue Johannot, 42000 SAINT-ETIENNE, France
in perfect resale condition, in their original state, duly sealed, and accompanied by the invoice corresponding to the purchase.
Any product that is incomplete, damaged or whose original packaging has been damaged will not be refunded or exchanged.
The exercise of the right of retraction will give rise to the buyer’s choice:
– Either to the allocation of a purchase voucher, under the conditions set out in point 10 below.
– or to a refund by bank transfer
Please note: the outward carriage costs are at the customer’s expense and any risk linked to the return of the product is also at the customer’s expense.
10 – General terms and conditions of reimbursement
Subject to the special provisions set out in point 9 above, any reimbursement payable by SAS Studio Romancie will be made in the form of a voucher to be used on our site within 30 days of the date on which the right of withdrawal has been executed.
In all cases, SAS Studio Romancie will communicate when this voucher is allocated by e-mail:
– its period of validity
– whether or not the buyer will be able to request a refund
– its amount
By the very fact of using this voucher, the consumer undertakes on his honour not to make any objection or opposition to the transaction concerned by the refund to his bank or other, and undertakes not to do so within a period of one year following the use of the voucher.
The consumer acknowledges being aware that any failure to comply with this obligation would expose him/her to the retrocession of the sum unduly received to SAS Studio Romancie. In the case of a refund by bank transfer, the customer must make an express request by email and communicate his/her bank account number/IBAN, so that SAS Studio Romancie, which markets the products of the brand Les Belles Vagabondes, can proceed with the bank transfer.
11 – Reservation of ownership
SAS Studio Romancie retains full and complete ownership of the products sold until full payment of the price, including costs and taxes.
12 – Warranty
All orders are checked before being shipped. In the event of an error in quantity, reference or defective products, the complaint must be sent by email with acknowledgement of receipt to the address email@example.com within 48 hours of receipt, and must include :
– The Buyer’s contact details.
– The references of the product.
– The reasons for the complaint.
No complaint will be accepted after this period. In the case of a justified complaint, the items that are the subject of the complaint will be replaced. If SAS Studio Romancie cannot replace an item, the Buyer may choose another product. All items can be exchanged if they are in perfect original condition. The modalities of the exchange will be determined with the intermediary of the customer service, by e-mail, or by telephone on 0031 6 82 99 43 69. The shipping costs will be borne by SAS Studio Romancie in the case of a justified complaint. SAS Studio Romancie’s responsibility for shipping costs due to an exchange is limited to once per customer and per new order. Return address for defects and exchanges: LRC Services – Les Belles Vagabondes- ZI du puit Camille, 27 rue Johannot, 42000 SAINT-ETIENNE, France. Any risk related to the return of the product is the responsibility of the Buyer.
13 – Responsibility
The products offered by Les Belles Vagabondes comply with current French legislation.
SAS Studio Romancie cannot be held responsible for the non-performance of the contract in the event of stock shortage or unavailability of the product, force majeure, disruption or total or partial strike, in particular of the postal services and means of transport and/or communications.
SAS Studio Romancie cannot be held responsible for any delivery problem linked to a failure on the part of the transport company and/or its deliverers.
SAS Studio Romancie cannot be held responsible for any indirect damage that may occur as a result of the purchase of the products.
SAS Studio Romancie cannot be held responsible for any loss of data or computer files. It is the responsibility of the Buyer to make all necessary backups.
The total or partial impossibility to use the products cannot engage the responsibility of SAS Studio Romancie nor give rise to any compensation or reimbursement.
The www.lesbellesvagabondes.com website contains links to other websites. SAS Studio Romancie cannot be held responsible for any damage resulting from access to the content of other websites.
14 – Partial invalidity
If one or more stipulations of these general terms and conditions of sale are held to be invalid or declared as such in application of a law, or following a final decision of a competent court, the other stipulations will retain their full force and scope.
15 – Non renunciation
The fact that one of the parties does not take advantage of a breach by the other party of any of the obligations referred to in these general terms and conditions of sale shall not be interpreted in the future as a waiver of the obligation in question.
16 – Customer service and order follow-up
For any information the Buyer can contact the customer service at the address :
firstname.lastname@example.org or at the following telephone number: 0031 682 99 43 69
17 – Data processing and liberties
The information collected by SAS Studio Romancie when the Buyer places an order is necessary for the management of his/her order. In accordance with the French Data Protection Act n°78-17 of 6 January 1978, the Buyer has the right to access, rectify, oppose and delete data concerning him/her at SAS Studio Romancie.
18 – Applicable law
Sales of products from the www.lesbellesvagabondes.com website are subject to French law.